Kao is awesome! He is professional, very knowledgeable and thorough. He explained his services well, was immediately responsive and provides a detailed before and after video showing the work he completed. He came equipped with a flip book manual which explained each part of our furnace using key parts to describe what was happening with our equipment. I will be using him every year for inspection and repairs when needed. He gave his honest advice for some issues we were having. I only wish their was a Kao in every home service profession! This is a great small business to support, I would highly recommend Climate Solutions.
I read an advertisement in the local newspaper on Climate Solutions ” Tune up” for furnaces. I read the many positive reviews on “Kao” I figured the price was reasonable. “Kao” called us before arriving and he arrived as promised. He was very personable and very knowledgeable. He did a complete inspection and cleaned the parts. he did a camera scan inside the component. In doing the inspection, he noticed a small Carbon Monoxide leak, oil leak and a crack, not good. He showed me the scan. I saw what he was speaking about in real time.
He showed us the problems and made recommendations. He was kind enough to program our thermostat. He was very thorough in his recommendations. No pressure sale tactics. I trusted his report and we will most likely be getting new furnace due the risks and it being 20+ yrs old.
After all is said and done, I would recommend Kao and his company for your AC and Furnace needs. He made a very good impression on us.
Very professional service. Kao was able to diagnose our heater problem quickly (blowing cold air) and fixed the issue.
He also offers his guarantee service for returning diagnosis if needed.
Will use his service in the spring time for tune-up the AC and furnace.
Thanks Kao !!!
My air conditioner was not working so I called Climate Solutions and they came the very next day. The person that came Kao was very friendly, knowledgeable, efficient and honest. He found the problem and fixed it. We are very pleased with this company. We recommend.